Configuring AI knowledge base
4
min read
Category:
Admin
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Knowledge Base Setup
Train AI with your context
Configure your organization's Knowledge Base to improve AI generation quality. Access from Settings → Knowledge Base.
Knowledge Base Features
Configuration Tabs
AI Behavior: Set personality and tone. Reference Files: Upload company documents. External Sources: Link websites. Custom Instructions: Add specific guidelines.
Reference Files
Upload PDFs, documents, and guides that AI should reference when generating content. Files are processed and indexed for retrieval.
Custom Instructions
Write specific instructions like "Always mention our product name as 'ProductX'" or "Use formal language only".
External Sources
Link your company website, wiki, or documentation sites. AI will reference these when generating relevant content.
Write specific instructions like "Always mention our product name as 'ProductX'" or "Use formal language only".
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